Conversational Chat Bots to Automate Customer Support

Add conversational chat support to your web pages, over SMS, iOS/Android apps, WhatsApp or Facebook Messenger.

Customer Queries

Automate over 70% of customer queries using SupportGenie conversational chatbots

  • Automate support Issues with AI and latest advances in Natural Language Understanding (NLU).
  • Cost effective customer service solution.
  • Instant 24/7 answers.
  • Cut down on human errors.
  • Software scales as your team grows.
  • No hardware or installation required.

Question & Answer chat bot

Answer your customers questions in natural language with the Question and Answer chatbot.

It is extremely easy to setup and get started with a chatbot quickly. You can use SupportGenie portals Intuitive UI to setup, test and train the Chatbot.
Question answer chatbot

Customized dialog flows for your unique requirements

Supportgenie provides web hooks to integrate a custom dialog flow to your backend. The possibilities are endless with customized dialog flows for a chatbot.
  • Supports Adaptive Cards for a rich user interface.
  • Add multiple stories for a very powerful chatbot.
  • Support for Anonymous and Verified Users.
  • API access for integrating user credentials.

Chatbots for your iOS/Android Apps

Add Chatbots to your iOS/Android apps with SupportGenie SDKs for Android and iOS.
  • Easy to add to your iOS/Android app code
  • Java/Kotlin based SDK for android
  • Objective C & Swift support for iOS.
  • Compatible with Android > 6.0 and IOS > 9.0.
IOS/android apps

Why your team will fall in love with Support Genie?

Live Chat
Real time chat multimedia communication over web or mobile apps.
SMS Chat and Bots with support for phone numbers from over 30 countries.
Visual Assistance & Live Video
Help resolve customer issue visually, quickly & easily.
Chat Bots
Be there for your customers 24/7. AI conversational chat bots with latest enhancements in Natural Language Understanding.
A secure way to communicate & built trust among customers.
Facebook Messenger
Live Chat and Bots for Facebook Messenger, one of the most uncluttered social media platform to help resolve customer queries.
Ticketing System
Better manage customer issues with a Ticketing System built for Omni Channel Communication.
Auto Assignment of Tickets
Automatic assignment of tickets through advanced algorithms.
Helps to monitor, increase efficiency and achieve new insights.

Improve your team's communication and productivity

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