Customer support
hyperautomation without
lifting a finger

Add an AI conversational chatbot to a website, SMS, apps or social accounts.
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conversational chatbot

Reduce your
workload by 70%

  • Automate support issues with AI and Natural Language Understanding (NLU).
  • Cost effective customer service solution.
  • Global ready for round-the-clock customer support.
  • Reduce human errors.
  • Optimized to help you scale your operations as your team grows.
  • No hardware or installation required.
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Respond to your customers faster with a Q&A chatbot

Digitally program device information with ease and Support Genie is ready to reply to all your customer's questions. Immediately!
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Integrate livechatbot
AI chatbot

Customized dialog flows to your requirements

Webhook integration connects a customer dialog flow into your backend.
  • Supports adaptive cards for a rich user interface.
  • Add multiple stories to enhance the power of a chatbot.
  • Support for anonymous and verified users.
  • API access for integrating user credentials.
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Integrate a chatbot into
your product app

Add a customized SDK for Android & iOS.
  • Seamless app code integration.
  • Java/Kotlin based SDK for Android.
  • Objective C & Swift support for iOS.
  • Compatible with Android > 6.0 and IOS > 9.0.
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integrating a chatbot

Why your team will fall in love with Support Genie?

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Live Chat
Multimedia communication over web or a mobile app.
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SMS
SMS with support for phone numbers from around the world.
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Live Visual Assistance
Resolve customer issue visually, quickly & easily.
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Chatbot
AI conversational chatbot that never sleeps.
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WhatsApp
A secure way to communicate & built trust among customers.
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Facebook Messenger
Integrate social media channels to help resolve customer queries.
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Ticketing System
Integrate all communications channels into one platform.
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Auto Assignment of Tickets
Organize support tickets to scale your customer support process.
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Analytics
Monitor, increase efficiency and achieve new insights.

Improve your team's communication and productivity

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