Smart Instant Support for
Facebook Messenger

Preferred Communication Channel — Over 500 Million Daily Users Worldwide.

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instant support
Social Media

Reach out on Social Media platform through Facebook Messenger

Support Genie's customer support for Facebook messenger deliver a great customer experience. Messenger support is more effective than email. This makes developing a support strategy for Messenger critical to your business. Support Genie customer support for Facebook messenger offers several Benefits.
  • Enables customers to reach out instantly.
  • Improve Customer Accessibility.
  • Rich Multimedia interaction.
  • Easy, Fast and Cost Saving.
  • Automate Conversations in Real-Time.
  • Software scales as your team grows.
  • No hardware or installation required.

Support Genie Facebook Messenger Features

  • Preferred social media communication route for customers
  • Integrated chatbot to Automate support Issues with A.I.
  • Automatic Issue Assignment
  • Ticketing system
  • Support for multiple agents
  • Rich Analytics
  • Smart Notifications
Connect people on Facebook messenger. Resolve they issues 24/7, weather sales or support with Support Genie  AI Chabot. for Facebook messenger.

Why your team will fall in love with Support Genie?

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Live Chat
Real time chat multimedia communication over web or mobile apps.
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SMS Chat and Bots with support for phone numbers from over 30 countries.
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Visual Assistance & Live Video
Help resolve customer issue visually, quickly & easily.
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Chat Bots
Be there for your customers 24/7. AI conversational chat bots with latest enhancements in Natural Language Understanding.
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A secure way to communicate & built trust among customers.
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Facebook Messenger
Live Chat and Bots for Facebook Messenger, one of the most uncluttered social media platform to help resolve customer queries.
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Ticketing System
Better manage customer issues with a Ticketing System built for Omni Channel Communication.
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Auto Assignment of Tickets
Automatic assignment of tickets through advanced algorithms.
Helps to monitor, increase efficiency and achieve new insights.

Improve your team's communication and productivity

Get started now