SupportGenie  +  Saleforce

SupportGenie Integration Partner: Saleforce
social media platform
Saleforce offers a powerful customer service and engagement platform that scales to meet the needs of any business. By integrating SupportGenie with Saleforce Support and/or Saleforce Chat, you’ll be able to manage all your support tickets in one place and provide more responsive service.
  • Create and join remote support sessions directly within Saleforce
  • Insert session links into Saleforce tickets or chats
  • Easily switch from chat to remote session, reducing wait time and improving satisfaction
  • Monitor open Saleforce sessions from the SupportGenie Management Console
Zendesk Integration

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