Automate Your Customer Support with
Live Chat

Instant Add live chat support to your web pages. iOS/Android apps, WhatsApp or Facebook Messenger.

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Live chat
Instant communication

Responsive Customer Interactions with Live Chat

Live chat has become the leading digital contact method for online customers, as a staggering 46% of customers prefer live chat compared to just 29% for email, and 16% for social media. Resolve customer support issues with clarity and speed.
  • Instant Communication with your clients
  • Cost effective customer service solution
  • Omni-channel support capabilities
  • Automate support Issues with AI
  • Support for multiple agents
  • Software scales as your team grows
  • No hardware or installation required
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Integrate Live Chat Into Your Own Mobile Apps

Add live chat to your iOS/Android apps with a custom SDK for smart devices.
  • Easy to add to your App code
  • Java/Kotlin based SDK for Android
  • Objective C & Swift support for iOS
  • Compatible with Android > 5.0 and IOS > 9.0
  • Support for Live Video and Chat
  • Support for Chatbots
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IOS/Android Apps
ai chatbot

AI Conversational Chatbots Enable Automated Support

Support Genie's chatbot facilitates customer queries to resolve common support issues automatically.
AI enables smart routing of conversation from chatbot to a human support agent.
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Live Chat Features

  • Chat widget for your website
  • Add chat to your iOS/Android Apps
  • Integrated chatbot to automate support Issues with AI
  • Automatic issue assignment
  • Ticketing system
  • Team support capabilities for multiple agents
  • API access
  • Backend portal analytics
  • Smart notifications
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live chat features

Why your team will fall in love with Support Genie?

Live Chat
Real time chat multimedia communication over web or mobile apps.
SMS
SMS Chat and Bots with support for phone numbers from over 30 countries.
Visual Assistance & Live Video
Help resolve customer issue visually, quickly & easily.
Chat Bots
Be there for your customers 24/7. AI conversational chat bots with latest enhancements in Natural Language Understanding.
WhatsApp
A secure way to communicate & built trust among customers.
Facebook Messenger
Live Chat and Bots for Facebook Messenger, one of the most uncluttered social media platform to help resolve customer queries.
Ticketing System
Better manage customer issues with a Ticketing System built for Omni Channel Communication.
Auto Assignment of Tickets
Automatic assignment of tickets through advanced algorithms.
Analytics
Helps to monitor, increase efficiency and achieve new insights.

Improve your team's communication and productivity

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