Automate Your Customer Support with
Live Chat

Instant Add live chat support to your web pages. iOS/Android apps, WhatsApp or Facebook Messenger.

Live chat

Instant communication

Responsive Customer Interactions with Live Chat

Live chat has become the leading digital contact method for online customers, as a staggering 46% of customers prefer live chat compared to just 29% for email, and 16% for social media. Resolve customer support issues with clarity and speed.

Instant Communication with your clients
Cost effective customer service solution
Omni-channel support capabilities
Automate support Issues with AI
Support for multiple agents
Software scales as your team grows
No hardware or installation required

Integrate Live Chat Into Your Own Mobile Apps

Add live chat to your iOS/Android apps with a custom SDK for smart devices.

Easy to add to your App code
Java/Kotlin based SDK for Android
Objective C & Swift support for iOS
Compatible with Android > 5.0 and IOS > 9.0
Support for Live Video and Chat
Support for Chatbots

IOS/Android Apps

ai chatbot

AI Conversational Chatbots Enable Automated Support

Support Genie's chatbot facilitates customer queries to resolve common support issues automatically.
AI enables smart routing of conversation from chatbot to a human support agent.

Live Chat Features

Chat widget for your website
Add chat to your iOS/Android Apps
Integrated chatbot to automate support Issues with AI
Automatic issue assignment
Ticketing system
Team support capabilities for multiple agents
API access
Backend portal analytics
Smart notifications

live chat features

Why your team will fall in love with Support Genie?

Live Chat

Real time chat multimedia communication over web or mobile apps.

SMS

SMS Chat and Bots with support for phone numbers from over 30 countries.

Visual Assistance & Live Video

Help resolve customer issue visually, quickly & easily.

Chat Bots

Be there for your customers 24/7. AI conversational chat bots with latest enhancements in Natural Language Understanding.

WhatsApp

A secure way to communicate & built trust among customers.

Facebook Messenger

Live Chat and Bots for Facebook Messenger, one of the most uncluttered social media platform to help resolve customer queries.

Ticketing System

Better manage customer issues with a Ticketing System built for Omni Channel Communication.

Auto Assignment of Tickets

Automatic assignment of tickets through advanced algorithms.

Analytics

Helps to monitor, increase efficiency and achieve new insights.

Improve your team's communication and productivity

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