Integrate WhatsApp to Engage Globally

Preferred Communication Channel — Over 2 Billion Users Worldwide

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whatsapp

Why support over Whatsapp?

Support Genie's customer support tool integration for Whatsapp, offers engaging with customers on a global scale, on a platform they're already on. It brings live chat directly to the consumer, so they don't have to go to your site.
  • Enables customers to reach out instantly.
  • Customers can engage whenever they need.
  • Fully secure conversation with end-to-end encryption.
  • Allows the exchange of multimedia messages.
  • Automate conversations in Real-Time
  • Software scales as your team grows
  • No hardware or installation required
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Support Genie WhatsApp Features

  • Support for Your WhatsApp Number
  • Integrated Chatbot to Automate Issues with A.I.
  • Automatic Issue Assignment
  • Smart Ticketing System
  • Support for Multiple Agents
  • Rich Analytics
  • Smart Notifications
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whatsapp features

Why your team will fall in love with Support Genie?

Live Chat
Real time chat multimedia communication over web or mobile apps.
SMS
SMS Chat and Bots with support for phone numbers from over 30 countries.
Visual Assistance & Live Video
Help resolve customer issue visually, quickly & easily.
Chat Bots
Be there for your customers 24/7. AI conversational chat bots with latest enhancements in Natural Language Understanding.
WhatsApp
A secure way to communicate & built trust among customers.
Facebook Messenger
Live Chat and Bots for Facebook Messenger, one of the most uncluttered social media platform to help resolve customer queries.
Ticketing System
Better manage customer issues with a Ticketing System built for Omni Channel Communication.
Auto Assignment of Tickets
Automatic assignment of tickets through advanced algorithms.
Analytics
Helps to monitor, increase efficiency and achieve new insights.

Improve your team's communication and productivity

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