WhatsApp for global
communication

Preferred communication channel —
over 2 billion users worldwide
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integrate whatsapp
whats app

Supercharge your WhatApp business account into a powerful customer support solution

Chat directly with customers on a global scale, with a platform they're already on.
  • Customers can initiate conversation instantly.
  • Be available for your customers 24/7.
  • Fully secure conversation with end-to-end encryption.
  • Exchange and document multimedia messages.
  • Automate conversations with canned messages.
  • Easier to scale your operations as your team grows.
  • No hardware or installation required.
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Support Genie + WhatsApp
integration made easy

  • Port your WhatsApp number.
  • AI integration into your WhatsApp flow.
  • Automatic issue assignment.
  • Convert chats into support tickets.
  • Multiple team collaboration with chats.
  • Analytics for reporting and benchmarking KPIs.
  • Smart notifications to alert your support team.
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whatsapp feature

Why your team will fall in love with Support Genie?

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Live Chat
Multimedia communication over web or a mobile app.
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SMS
SMS with support for phone numbers from around the world.
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Live Visual Assistance
Resolve customer issue visually, quickly & easily.
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Chatbot
AI conversational chatbot that never sleeps.
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WhatsApp
A secure way to communicate & built trust among customers.
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Facebook Messenger
Integrate social media channels to help resolve customer queries.
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Ticketing System
Integrate all communications channels into one platform.
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Auto Assignment of Tickets
Organize support tickets to scale your customer support process.
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Analytics
Monitor, increase efficiency and achieve new insights.

Improve your team's communication and productivity

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