Augmented Reality, reduces the average handle time for support tickets by
providing visual tutorials for DIY installation or device maintenance.
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AR is the best solution for businesses looking to automate product support and maximise growth. By incorporating computer vision and object recognition, the information about the user's surroundings in the real world becomes interactive and digitally rich.
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Facilitate customer issues in real time with a mobile app that can securely bridge communication with a live video so that support agents can properly diagnose your customer's needs.
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"What really impresses me with Support Genie is how they seem to be one step ahead of the competition. Their AR and visual assistance is incredibly progressive and works perfectly across all devices."
"Support Genie helped improve our customer service satisfaction by 70% over the last 8 months. Couldn't be more satisfied!"
"The ability to combine Support Genie with an AR component that fixes and resolves a large number of client concerns, allowing them to troubleshoot without dispatching technicians."
"Support genie enables our agents to serve our clients with a more effective and efficient service as well as a better customer experience."
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