Game Changer for Customer Support

Your Customer is at the Center of Everything You Do

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Visual Assistance
& Live Video

Powered By AI

Ticketing System

‍

Interact with your customers from social networks and websites

Live chat for instant communication.
AI chabot supports iOS/Android apps.
Facebook Messenger.
WhatsApp.
SMS with phone numbers from over 50 countries.
Visual Assistance with enhanced live video.

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Chatbots Powered by AI To Scale Your Customer Support as Your Team Grows

Incorporate the latest advances in Natural Language Understanding (NLU) and Artificial Intelligence to provide you with a chatbot that can automatically answer customers queries.

The more the data it gets, the smarter the chatbot becomes.

Discover the magic of scaling your customer service with AI to grow with your company.
‍

learn more!

Visual Assistance Tools To See Your Customer's Problems Live

Engage with audio, text and visual aids in real time to facilitate customer issues with ease.

Mobile apps can securely bridge communication with a live video stream so that support agents can properly visualize and diagnose your customer's issues.

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Discover why Support Genie is the tool of choice for rapidly growing companies.

Our AI-based assistant helps your team streamline support with automation.

It learns over time and can help you automate common support issues, saving your business time & money.
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Optimize for customer satisfaction, higher brand engagement & revenue growth.

Start with a free plan.

Lite

free

forever

Free Plan include:

1 Agent Access Included
Live Customer Chat Widget for Website
Imaging Support for Exchanging Pictures and Videos with Customers
Omnichannel Ticketing System
Automation for Assigned Issues
Multimedia Agent Backend Portal

Signup NoW!

Most popular

Pro

$25/agent

monthly

Lite Plan, plus:

Unlimited Access Logins (Ideal for teams of 2+)
Android & iOS SDK for Live Chat Integration with Native Apps
Mobile Android and iOS Customer Apps
Whatsapp Bot Integration
Facebook Bot Integration
MMS/SMS Integration
Automized Company FAQ with Chatbots
Visual Assistance/Live Video
Dedicated Support Representative

start 30-days free trial

Need a custom enterprise solution?
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Why your team will fall in love with Support Genie

Live Chat

Real time chat multimedia communication over web or mobile apps.

SMS

SMS Chat and Bots with support for phone numbers from over 30 countries.

Visual Assistance & Live Video

Help resolve customer issue visually, quickly & easily.

Chat Bots

Be there for your customers 24/7. AI conversational chat bots with latest enhancements in Natural Language Understanding.

A secure way to communicate & built trust among customers.

Facebook Messenger

Live Chat and Bots for Facebook Messenger, one of the most uncluttered social media platform to help resolve customer queries.

Ticketing System

Better manage customer issues with a Ticketing System built for Omni Channel Communication.

Auto Assignment of Tickets

Automatic assignment of tickets through advanced algorithms.

Analytics

Helps to monitor, increase efficiency and achieve new insights.

Improve your team's communication and productivity by 2X

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Support Genie Insights

Growth

July 4, 2021

5 Ways Live Visual Assistance Revolutionizes the Customer Support Industry

Team

November 3, 2020

Weighing on the Prominence of a Customer Satisfaction Score: Definition and Methods To Increase Your CSAT.

Remember one thing — No matter what, keep the customer satisfied.

Integrations

October 19, 2020

How Can Chatbots Save Your Business Money Today?

As a startup or a small-scale enterprise, you must have a mindset wherein the driving force is the sustenance of finances and keeping up with the market. Chatbots can help you with that.