Automate Your Customer Support with AI

Your Customer is at the Center of Everything You Do

Support Genie Live Chat, Phone, Video to strengthen relationships while increasing revenue.

Interact with customers on the communication channels they already use.

  • Live chat for instant communication.
  • AI chatbot supports iOS/Android apps.
  • Facebook Messenger.
  • WhatsApp.
  • SMS with phone numbers from over 50 countries.
  • Visual Assistance with enhanced live video.
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Level Up Your Support Team with AI Chatbots.

Incorporate the latest advances in Natural Language Understanding (NLU) and Artificial Intelligence to provide you with a chatbot that can automatically answer customers queries.

The more the data it gets, the smarter the chatbot becomes.

Discover the magic of scaling your customer service with AI to grow with your company.

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visual assistance tools

Resolve Issues in Real-time
with Visual Assistance

Engage with audio, text and visual aids in real time to facilitate customer issues with ease.

Mobile apps can securely bridge communication with a live video stream so that support agents can properly visualize and diagnose your customer's issues.


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Discover why Support Genie is the tool of choice for rapidly growing companies.

Our AI-based assistant helps your team streamline support with automation.

It learns over time and can help you automate common support issues, saving your business time & money.

Optimize for customer satisfaction, higher brand engagement & revenue growth.

Start with a free plan.

Need a custom enterprise solution?
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Free Plan include:

  • 1 Agent Access Included

  • Live Customer Chat Widget for Website

  • Imaging Support for Exchanging Pictures and Videos with Customers

  • Omnichannel Ticketing System

  • Automation for Assigned Issues

  • Multimedia Agent Backend Portal

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Lite Plan, plus:

  • Unlimited Access Logins (Ideal for teams of 2+)

  • Android & iOS SDK for Live Chat Integration with Native Apps

  • Mobile Android and iOS Customer Apps

  • Whatsapp Bot Integration

  • Facebook Bot Integration

  • MMS/SMS Integration

  • Automized Company FAQ with Chatbots

  • Visual Assistance/Live Video

  • Dedicated Support Representative

start 30-days free trial

Why your team will fall in love with Support Genie?

Live Chat
Real time chat multimedia communication over web or mobile apps.
SMS Chat and Bots with support for phone numbers from over 30 countries.
Visual Assistance & Live Video
Help resolve customer issue visually, quickly & easily.
Chat Bots
Be there for your customers 24/7. AI conversational chat bots with latest enhancements in Natural Language Understanding.
A secure way to communicate & built trust among customers.
Facebook Messenger
Live Chat and Bots for Facebook Messenger, one of the most uncluttered social media platform to help resolve customer queries.
Ticketing System
Better manage customer issues with a Ticketing System built for Omni Channel Communication.
Auto Assignment of Tickets
Automatic assignment of tickets through advanced algorithms.
Helps to monitor, increase efficiency and achieve new insights.

Improve your team's communication and productivity by 2X

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