Engage with audio, text and visual aids in real time to facilitate customer issues with ease.
Mobile apps can securely bridge communication with a live video stream so that support agents can properly visualize and diagnose your customer's issues.
Discover why Support Genie is the tool of choice for rapidly growing companies.
Our AI-based assistant helps your team streamline support with automation.
It learns over time and can help you automate common support issues, saving your business time & money.
Optimize for customer satisfaction, higher brand engagement & revenue growth.
1 Agent Access Included
Live Customer Chat Widget for Website
Imaging Support for Exchanging Pictures and Videos with Customers
Omnichannel Ticketing System
Automation for Assigned Issues
Multimedia Agent Backend Portal
Unlimited Access Logins (Ideal for teams of 2+)
Android & iOS SDK for Live Chat Integration with Native Apps
Mobile Android and iOS Customer Apps
Whatsapp Bot Integration
Facebook Bot Integration
Automized Company FAQ with Chatbots
Visual Assistance/Live Video
Dedicated Support Representative
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Machine learning in customer service is a game-changer predominantly due to the technology's rendering of personalized recommendations.