We Help You Automate Your Customer Support

Engage with audio, text and visual aids in real time to facilitate customer issues with ease.

Mobile apps can securely bridge communication with a live video stream so that support agents can properly visualize and diagnose your customer's issues.

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"All in one package for handling my customer support issues quickly"

Why your team will fall in love with Support Genie?

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Live Chat
Real time chat multimedia communication over web or mobile apps.
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SMS
SMS Chat and Bots with support for phone numbers from over 30 countries.
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Visual Assistance & Live Video
Help resolve customer issue visually, quickly & easily.
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Chat Bots
Be there for your customers 24/7. AI conversational chat bots with latest enhancements in Natural Language Understanding.
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WhatsApp
A secure way to communicate & built trust among customers.
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Facebook Messenger
Live Chat and Bots for Facebook Messenger, one of the most uncluttered social media platform to help resolve customer queries.
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Ticketing System
Better manage customer issues with a Ticketing System built for Omni Channel Communication.
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Auto Assignment of Tickets
Automatic assignment of tickets through advanced algorithms.
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Analytics
Helps to monitor, increase efficiency and achieve new insights.

Improve your team's communication and productivity by 2X

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Support Genie Insights

Growth
August 14, 2021

What is the Scope of Artificial Intelligence in Customer Care - The Ultimate Guide

Tech
November 9, 2020

Strategies for Using Machine Learning in Customer Support

Machine learning in customer service is a game-changer predominantly due to the technology's rendering of personalized recommendations.

Growth
March 10, 2021

4 Compelling Reasons To Hire a Chatbot Development Company

Customer Support Chatbots hold the key to Customer Satisfaction

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contactus@supportgenie.io+1 (415) 448 7340
+91 931367893