Customer Service Made Simple With AR-Based Remote Assistance

Say goodbye to costly, time-consuming customer service calls. With real-time, visual support powered by augmented reality, your customers or field service agents can get the help they need quickly and efficiently, no matter where they are.
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AR Genie

Mobile to mobile

Increase the efficiency with which your support issues are identified and fixed. Using live Augmented Reality video tools for remote visual help. Customer expectations invariably change, and so should the customer support aimed at addressing these. However, hardware manufacturers often find themselves on the wrong side, with less-than-perfect service, breakdowns, and longer waiting times.
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Mobile to portal

Increase the efficiency with which your support issues are identified and fixed. Using live Augmented Reality video tools for remote visual help. Customer expectations invariably change, and so should the customer support aimed at addressing these. However, hardware manufacturers often find themselves on the wrong side, with less-than-perfect service, breakdowns, and longer waiting times.
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Conference

Increase the efficiency with which your support issues are identified and fixed. Using live Augmented Reality video tools for remote visual help. Customer expectations invariably change, and so should the customer support aimed at addressing these. However, hardware manufacturers often find themselves on the wrong side, with less-than-perfect service, breakdowns, and longer waiting times.
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Features

Remote Assistance

Resolved problems without the
interference of field service. Increase the efficiency with which your support issues are identified and fixed. Using live Augmented Reality video tools for remote visual help. Customer expectations invariably change, and so should the customer support aimed at addressing these. However, hardware manufacturers often find themselves on the wrong side, with less-than-perfect service, breakdowns, and longer waiting times.
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AR Manuals

Resolved problems without the
interference of field service. Increase the efficiency with which your support issues are identified and fixed. Using live Augmented Reality video tools for remote visual help. Customer expectations invariably change, and so should the customer support aimed at addressing these. However, hardware manufacturers often find themselves on the wrong side, with less-than-perfect service, breakdowns, and longer waiting times.
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Object Detection

Resolved problems without the
interference of field service. Increase the efficiency with which your support issues are identified and fixed. Using live Augmented Reality video tools for remote visual help. Customer expectations invariably change, and so should the customer support aimed at addressing these. However, hardware manufacturers often find themselves on the wrong side, with less-than-perfect service, breakdowns, and longer waiting times.
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