Say goodbye
to time-consuming
& costly customer
service calls

Remote Assistance using Augmented Reality

Mobile to Mobile

Connect to your smartphone to provide customers with remote guidance using 3D annotations, drawings, and highlighters.
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Mobile to Portal

Connect through the company portal to assist customers or field service professionals via 3D annotations, drawings, and highlighters.
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Multiple Participants

Bring customers, field service professionals, and in-house support staff together to brainstorm over issues and solve them in real-time.
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AR Glasses

Bring customers, field service professionals, and in-house support staff together to brainstorm over issues and solve them in real-time.
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Integrations

CUSTOMER RELATIONSHIP MANAGEMENT / SERVICE DESK

Experience efficiency like never before

time fix rate

78%

First time fix rate

save time & effort

75%

Reduced time & effort

extended expert reach

80%

Extended Expert Reach

enhances customer satisfaction

73%

Enhances customer satisfaction

See how we're helping businesses just like yours

SupportGenie Insights

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