Zendesk offers a powerful customer service and engagement platform that scales to meet the needs of any business. By integrating SupportGenie with Zendesk Support and/or Zendesk Chat, you’ll be able to manage all your support tickets in one place and provide more responsive service.
- Create and join remote support sessions directly within Zendesk
- Insert session links into Zendesk tickets or chats
- Easily switch from chat to remote session, reducing wait time and improving satisfaction
- Monitor open Zendesk sessions from the SupportGenie Management Console