Explore Support Genie features!
Increase the efficiency with which your support issues are identified and fixed. Using live Augmented Reality video tools for remote visual help.
AR enhances the customer experience by giving service providers more power.AR can help you improve your first-time fix rates.
Introducing Augmented Reality with AI to improve Customer Support, drive new levels of self-service, and provide the best customer experience possible.
Visual Assistance and live video to help troubleshoot advanced customer support issues.
Automate anything from spotting manufacturing faults to parking and traffic management by integrating cutting-edge computer vision driven by AI-powered based on the sophisticated picture and video analysis.
Adding AR Genie, remote assistance, to your software packages makes it more useful. To contribute to the smooth operation of your programs, we enhance component management and interaction using particular software APIs.
Boost the connectivity of your support team's smartphones and give them access to augmented reality so they can remotely troubleshoot problems visually.
ENHANCE your Customer Support with Support Genie
When you need help!
Contact Support for help with SupportGenie software
Frequently Asked Questions
How to use SupportGenie
Integration with apps , 3rd party software and your website
Get to know us more. Our history, our team and how to reach us.
Our history and some fun facts about us
How to contact us
Meet the team behind SupportGenie
Join the SupportGenie team
Terms of Agreement
Support team multimedia access portal
Smart chat widget with video & annotation features
Live chat with pictures or video with customers
Omnichannel ticketing system
Auto sorting on assigned issues
Dedicated account representative